COST vs VALUE

Every day we get phone calls asking “How much is your propane today?” While I agree this is a very important question, what we don’t get asked is that even more important second question which is, “What do I get with that?” With many companies all you get is the propane and nothing else. We at Farmers Cooperative provide much, much more than just that gallon of propane.

Every day we get phone calls asking “How much is your propane today?” While I agree this is a very important question, what we don’t get asked is that even more important second question which is, “What do I get with that?” With many companies all you get is the propane and nothing else. We at Farmers Cooperative provide much, much more than just that gallon of propane. Below is just a partial list of what you get when you buy your propane from us.

1. SAFETY; First and foremost is our commitment to safety and this begins with our personnel. Every person in our company that has anything to do with propane, including our back up drivers, have completed task related training and are certified through nationally recognized training programs. In addition to this, our drivers do refresher trainings every year at the beginning of each heating season.

2. SERVICE; We have three full time service technicians available to fix anything to do with your tank and piping system, inside or out. Most companies don’t have one full time service tech and if they do, they usually will not go inside to do any work. We do it all, from the tank to the appliances.

3. EXPERIENCE; Our drivers and service techs each average over 13 years experience. Farmers Cooperative has been in business for over 100 years and we plan to be here the next 100 as well.

4. AVAILABILITY; In the event of an after-hours emergency we have a 24 hours a day 7 days a week number that you can actually talk to a live person and not a recording. If you call the 1-800-473-4579 number outside of normal business hours, you will be instructed to press 1 if it’s an emergency and be connected to a live operator from our after-hours answering service.

5. FLEXIBILITY; We have a variety of programs to suit most everyone’s needs, including Auto Fill, Call in, Budget, Contracting and more.

   So the next time you call a propane company and ask what the price of propane is, be sure to remember to ask that second even more important question “What do I get with that?”